Policies

PAGCOR Notice

Pursuant to Presidential Decree 1869, as amended by Republic Act 9487, persons under 21 years of age or students of any school, college or university in the Philippines are not allowed to play in this gaming establishment.

Pursuant to Malacañang Memorandum Circular No. 8 and to the rules and regulations issued by PAGCOR, the following are not allowed to enter, stay and/or play in this gaming establishment:

1. Government officials and employees connected directly with the operation of the government or any of its agencies;
2. Members of the Philippine National Police (PNP) and Armed Forces of the Philippines (AFP).
3. Persons under 21 years of age or students of any school, college, or university in the Philippines;
4. PAGCOR officials and employees;
5. Gaming site Operators and employees;
6. Unregistered players;
7. Banned individuals;
8. Spouse, common-law partner, children, parents of officials and persons mentioned in items (1), (2), and (4) above

View the 2021 PAGCOR Responsible Gaming Code of Practice here.

General House Rules

1. Dress code
a. For men: Slippers, shorts, sandos/jerseys and tattered clothes are not allowed for customers, employees of the Operator, and personnel of the gaming site. Wearing of shorts below the knee shall be allowed for senior citizens. Everyone within the gaming site is expected to dress modestly and appropriately.
b. For women: Slippers, skimpy outfits, and tattered clothes are not allowed for customers, employees of the Operator, and personnel of the gaming site. Everyone within the gaming site is expected to dress modestly and appropriately.
2. Only registered players are allowed to play. All persons allowed entry are obliged to observe all rules and regulations prescribed by the management.
3. Gaming site employees and personnel are prohibited from playing electronic games.
4. Management reserves the right to deny entry to any person. Management shall only allow entry to legitimate players who play or will play at the gaming site. There shall be no other transactions other than for legitimate gaming purposes.
5. Players shall be liable for any breakage or damage done, whether intentionally or unintentionally, to the machines/terminals and/or equipment.
6. Bystanders are prohibited outside and within the gaming site areas.
7. Firearms and other deadly weapons are strictly prohibited inside gaming site areas.
8. No customer is allowed to play and remain in the gaming site for more than six (6) hours.
9. Before placing a bet or start of each game, the Player shall be responsible for reading and understanding the following: House Rules, which are posted within the premises; and Game Rules and Mechanics.
10. The Player shall be fully aware that there is a risk of losing credit or money by placing a bet and/or participating in electronic games/bingo games.
11. PAGCOR may suspend or cancel certain online games/game programs without prior notice.
12. Management is not responsible for loss of any betting credits left in the electronic gaming terminals.
13. Encashment of all winnings/prizes shall be honored until closing time of the current trading day in which the initial cash-in was made, for electronic games.
14. Any system or machine malfunction voids all plays and pays.
15. In the event of technical malfunction and the electronic machine does not dispense receipt, said credit shall be cashed-in and paid only upon management’s verification of the correct credit amount.
16. Electronic games are subject to change without prior notice.
17. In case of dispute or discrepancy, the management shall have the final decision upon proper consultation with the PAGCOR Representative, if any, assigned in the gaming site in a manner deemed fairest to all concerned and that the decision shall be binding to all Players.
18. The minimum buy in per game shall be one thousand pesos (PHP 1,000.00).